Privacy Policy

Effective Date: 27/05/2025. 

Servizora.com Privacy Policy

Servizora.com respects the privacy of its users and is committed to protecting personal information. This Privacy Policy explains how Servizora.com (including all websites and URLs controlled or operated by Servizora.com that link to this policy, unless otherwise stated) collects, uses, shares, and protects information provided by users of our Service Providers Directory platform.

By accessing or using Servizora.com, you agree to the practices described in this Privacy Policy.

If you have questions regarding this Privacy Policy, please refer to the “How to Contact Us” section at the end of this document.

1. Information We Collect

1.1 General Information

We may collect personal information that identifies you, such as your name, email address, phone number, and business details. We also collect non-personal information that does not directly identify you.

When you provide personal information through our website, that information may be processed on servers located in Nigeria, the United States, or other countries.

1.2 Information You Provide

We may collect and store personal information you enter on our website or provide through other means. This may include:

• Full name
• Residential or business address
• Email address
• Telephone number
• Business name and description
• Payment details (for service providers subscribing to paid plans)
• Demographic information (such as age, gender, interests, and activities)

For registered Service Providers, we may collect billing and payment information necessary to process subscriptions and listings.

1.3 Information from Other Sources

We may obtain personal and non-personal information about you from:

• Business partners
• Contractors
• Marketing partners
• Third-party service providers

Examples include updated address information, service transaction history, and additional demographic data.

1.4 Information About Others

If you use Servizora.com to share listings, referrals, or recommendations with others (friends, colleagues, etc.), we may collect and store the information you provide about those individuals for the purpose of delivering the requested communication.

2. Technologies Used to Collect Information

2.1 Information Collected Automatically

When you visit Servizora.com, we automatically collect certain information from your browser, including:

• IP address
• Browser type and language
• Access times
• Referring website
• Device information
• Previously accepted cookies

2.2 Cookies

A cookie is a small text file stored on your device for record-keeping purposes. Cookies may be:

• Session cookies (expire when you close your browser)
• Persistent cookies (remain on your device for a longer period)

We use cookies to:

• Facilitate access to your account
• Personalize your experience
• Store login preferences
• Track website usage
• Improve platform performance

For example, when you log in, we may store your user ID and account name in a cookie. Passwords and sensitive data stored in cookies are encrypted for security purposes.

You may decline or delete cookies through your browser settings. However, doing so may limit certain features or functionality of the platform.

We may allow authorized service providers to place cookies on our website to assist with analytics, research, and advertising performance measurement.

2.3 Web Beacons

Servizora.com may use web beacons (also known as clear GIFs, pixel tags, or web bugs). These are small graphic images embedded in web pages or emails.

Web beacons help us:

• Track page visits
• Measure email open rates
• Understand usage patterns
• Deliver targeted advertisements
• Evaluate advertising effectiveness

Web beacons are not stored on your device like cookies. Instead, they are embedded invisibly in web pages or emails.

We may receive an anonymous identification number if you access our website through an advertisement displayed on a third-party platform.

3. Information Collected by Third Parties

We may allow third parties — including service providers, advertising companies, and advertising networks — to display advertisements on Servizora.com.

These companies may use tracking technologies (such as cookies and web beacons) to collect information about users who view or interact with advertisements.

Servizora.com does not provide personal information directly to these third parties. However, they may collect data regarding:

• Ads viewed
• Ads clicked
• Subsequent visits to advertiser websites

Some advertising companies may be members of the Network Advertising Initiative (NAI), which provides a centralized opt-out platform for interest-based advertising at:
https://www.networkadvertising.org

The data collected by these third parties is governed by their respective privacy policies.

4. How We Use Your Information

We may use collected information to:

• Operate and improve Servizora.com
• Manage service provider listings
• Process payments and subscriptions
• Respond to inquiries and support requests
• Personalize user experience
• Deliver targeted advertisements
• Analyze platform performance
• Enforce terms and policies
• Comply with legal obligations

5. When We May Share Information

We may disclose personal information:

• To service providers assisting with website operations
• To comply with applicable laws or law enforcement requests
• To protect the rights, property, or safety of Servizora.com, users, or others
• In connection with a merger, acquisition, sale of assets, or corporate restructuring
• In the unlikely event of bankruptcy

Third parties receiving personal information may have their own privacy policies governing how they use that information.

These entities may operate within or outside Nigeria.

6. Aggregated and Non-Personal Information

We may share aggregated or non-personal information with:

• Advertisers
• Investors
• Business advisors
• Analytics partners

For example, we may report the number of users visiting the platform or the most popular service categories.

This information does not identify individual users.

For Service Providers, we may share publicly listed business contact details (such as business name, address, phone number, email, and owner’s name) as part of directory functionality.

7. Changes to This Privacy Policy

Servizora.com may update this Privacy Policy periodically. Updates will be posted on this page, and continued use of the platform constitutes acceptance of any changes.

8. How to Contact Us

If you have questions about this Privacy Policy, our information-handling practices, or would like to request details regarding disclosure of personal information for direct marketing purposes, please contact:

Email: service@servizora.com