Frequently Asked Questions
Frequently Asked Questions (FAQs)
Find quick answers to common questions.
General Questions
Servizora.com is Nigeria and Africa’s leading online service marketplace designed to connect customers with trusted professionals. Whether you need home repairs, event services, business support, or skilled tradespeople, you can find them all in one place. Our platform makes it easy to browse verified providers, read real customer reviews, and choose the right expert for your needs. By providing a secure and user-friendly environment, Servizora.com helps both customers and service providers save time, reduce costs, and build lasting business relationships.
Our process is simple. Customers start by searching for a service using our search bar or browsing categories such as Cleaning, Repairs, Business Support, IT, Events, and more. Once you find a provider, you can view their profile, check ratings, compare pricing, and book or message them directly. Service providers, on the other hand, create a profile, list their services, and attract new customers. With our built-in booking, messaging, and payment systems, Servizora.com makes it easy to hire or offer services with confidence.
Yes, customers can search, compare, and contact service providers at no cost. Service providers can also register and create a basic listing for free. However, we offer premium plans designed to boost visibility in search results, give access to advanced marketing tools, and increase chances of getting hired. If you’re a provider who wants to stand out, a premium plan is highly recommended.
For Customers
Finding a trusted professional is easy. Simply enter the service you’re looking for (e.g., “plumber in Lagos” or “event planner in Abuja”) in the search bar, and use filters such as location, category, and ratings to refine results. You’ll be able to view detailed provider profiles, check customer reviews, and compare services before making a choice. This ensures you get exactly the right person for your job, saving you both time and money.
Servizora.com prioritizes trust and transparency. Providers on our platform are rated and reviewed by real customers who have used their services. Verified providers also display a verification badge, and many include certifications or licenses in their profiles. Before hiring, we recommend reading customer feedback, checking profile completeness, and looking at their past work samples. This way, you can make an informed decision.
Each provider has a profile page with multiple contact options. Customers can send a direct message with our in-buit messaging system, or use instant booking, or call/email providers directly through the contact details provided. For jobs requiring negotiation, you can chat with providers before finalizing an agreement. Our platform is designed to keep communication secure and professional, so you can hire with confidence.
For Service Providers
Registration is quick and easy. Click on Join as a Provider, fill in your details, and create a professional profile that highlights your skills and services. You can upload photos, add descriptions, set your service areas, and even list your prices. The more detailed your profile, the more likely customers will hire you. Once your profile is live, customers can discover your services and contact you directly.
No, you can start with a free plan that allows you to list your services and connect with customers. However, to maximize your reach, our premium plans are available at affordable rates. Premium listings appear higher in search results, unlock advanced features like featured placements, and help you attract more customers. Think of it as a smart investment in growing your business online.
Yes. Our platform comes with built-in tools to help you accept bookings, manage inquiries, and receive secure payments. With Paystack and WooCommerce integration, you can accept payments online safely. This reduces the risk of fraud and makes it easier to track your business transactions. You also get a dashboard to manage your schedule, view analytics, and grow your brand online.
Payments & Safety
Customers can either pay providers directly or use Servizora’s secure payment system powered by Paystack. Paying through the platform ensures both customers and providers are protected. Once the job is completed successfully, funds are released to the provider. This system builds trust and guarantees that both parties honor their agreements.
Absolutely. We use SSL encryption, secure payment gateways, and advanced anti-fraud systems to keep your personal and financial data safe. Servizora.com does not share or sell your information to third parties. Our goal is to provide you with a safe environment where customers and providers can connect with peace of mind.
Account & Support
Don’t worry. On the login page, simply click “Forgot Password” and follow the instructions to reset it. You’ll receive a reset link by email. If you encounter any issues, our support team is available to guide you step-by-step.
Use our Contact Us page, send an email, or use live chat
If you need assistance, go to our Contact Us page where you can submit a support request. You may also reach us via email or live chat (when available). Our team is always ready to help with account issues, payment queries, or general guidance on using the platform.